Fraternitas LTD Terms & Conditions
These Terms and Conditions set out the terms and conditions about any treatment package you buy from Fraternitas LTD.
Please read these Terms and Conditions and the documents referred to below:
Accessing the information and the service provided by the website https://health-solutions.co/ equals to your acceptance of the terms and conditions listed below.
By accepting our terms and conditions, you confirm that these Terms and Conditions will apply to you and you agree to comply with them. Fraternitas LTD has the right to change and modify the Terms and Conditions without any prior notice.
The Quote provided to you by the hospitals and clinics is based on the information you have provided on the medical history form. Any changes in your health and conditions are under your responsibility to inform the hospitals and clinics.
Definitions
Fraternitas Limited is a company incorporated in England and Wales adressed at The Guild High Street BA15EB Bath UK.
Healthcare Provider: The hospital, private clinic, surgeon, or any other medical professional providing your consultation, examination, medical procedure and care and aftercare.
Treatment Package: The treatment package which can include treatment, accommodation, transfers, city tour and Customer Experience Specialist services depending on patient’s choice.
Treatment: The medical treatment that will be performed in the chosen healthcare provider.
Fraternitas LTD’s Liabilities &Responsibilities
The forms at the treatment centre constitute a contractual relationship between you and the Healthcare Provider. As a medical facilitator company, Fraternitas LTD facilitates communication with your chosen Healthcare Provider if there is any complication or dissatisfaction. Fraternitas LTD also encourages you to get a second opinion regarding your treatment in case of complication or dissatisfaction.
However, we do not hold medical qualifications and shall not be held responsible or liable for any medical procedures provided through your chosen Healthcare Provider.
We shall not be held responsible or liable for any care, treatment, or other services you are provided by the healthcare provider, or for any malpractice claims that may arise directly or indirectly from their advice.
Similarly, we shall not take any responsibility or liability for the complications and dissatisfactions arising from the Healthcare Provider’s treatments. We strongly recommend that you read the Healthcare Provider’s terms and conditions and consent forms carefully prior to proceeding with your treatments.
Your Responsibilities
Cancellation
Based on Article 2.1, if your treatment plan changes as a result of your actual physical examination by your doctor/surgeon or because of your test results, you have the option not to proceed. In those circumstances, you will receive a refund from hospitals or clinics after deduction of the costs related to tests and consultations.
Please be aware that Fraternitas LTD is not responsible for refunding your accommodation, travel, and transfer costs as those arrangements are not made by Fraternitas LTD but by or through other third-party providers, that are not controlled or operated by Fraternitas LTD. If you want to proceed with the new treatment plan, then you will receive a revised price quotation.
If the treatment plan changes, the duration of stay may also change. Fraternitas LTD takes no responsibility for this and cannot be held liable for the lack of arrangement or organisation of the extra days stayed or the additional cost of the extra stay.
Medical Examination
Fraternitas LTD reminds you that all kinds of surgery/treatment carry certain medical risks; the risks associated with cosmetic surgery also include dissatisfaction with the results. You and the surgeon/professional have to agree about the anticipated outcome of your surgery/treatment so that your expectations of the results will be realistic and reasonable.
Any medical or surgical advice provided through the SHS website, e-mail documents, any messages are accurate to the best of SHS’s knowledge. However, it is your responsibility that they are once more discussed at a face-to-face consultation with your Surgeon prior to your treatment. Therefore, please never hesitate to ask your surgeon all you want to know before undergoing surgical treatment.
Aftercare
You will have a certain number of controls after your surgery/treatment. One will be at the hospital and the other will be before you will return to your country. Your after-care instructions will be provided to you by your medical provider.
You are obliged to follow the after-care instructions. If any indication of complications occurs after you have returned to your country, we will assist you by asking your pictures, test results, any doctor report that you received in your home country and we will deliver them to your surgeon to follow your case, provide an opinion and determine possible next steps for post-operative treatment.
The clinic/hospital will give you aftercare instructions and advice. Should you not follow these instructions and repercussions would arise because of the lack of care, the hospital and surgeon cannot be held responsible.
SHS accepts no responsibility for the repercussions caused by unfollowed after care advice. SHS strongly recommends claiming any cost from the insurance company that would incur in your home country relating to these repercussions.
Feedback and Reviews
Fraternitas LTD aims to provide excellent service. Fraternitas LTD is looking for feedback from its patients in order to improve its services provided that the reviews are sincere, genuine, helpful, and directly related to Fraternitas LTD services. Fraternitas LTD is an intermediary to provide quality treatments at affordable prices. However, Fraternitas LTD cannot be held responsible for the services given by healthcare providers and their actions or omissions.
By accepting these Terms and Conditions, you agree not to attack or wrongly criticise Fraternitas LTD or any of its employee publicly (review websites, social media networks, blogs, public forums etc.) regarding Medical Service Provider’s (doctor, medical personnel, hospital) treatment and services and the services of the hotel. In case of breaching this clause, you have to remove and take down the content immediately upon our request. If the content remains, in part or a whole, you agree to pay 5,000 GBP to Fraternitas LTD for the damages caused due to such feedback and reviews.
Confidentiality and Data Protection
By accepting these terms and conditions you permit Fraternitas LTD to use your the before after pictures of your treatment in an anonymous way to improve our site, to provide better customer service.
Jurisdiction
In case of disputes arising from this contract, the Parties accept the authority of the courts and enforcement offices of Istanbul, Turkey.
